Aug 05, 2020  
2020-21 BTC Catalog 
    
2020-21 BTC Catalog
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CIS 160 Computer User Support I

5 CR
Provides an overview of topics relevant to working at a help desk. Student will learn computer user support skills and strategies, including problem solving, customer service, and call tracking.
Prerequisite(s): CAP 101  with a C or higher, or Instructor permission.



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