Jul 26, 2021  
2016-17 BTC Catalog 
    
2016-17 BTC Catalog [ARCHIVED CATALOG]

Add to Portfolio (opens a new window)

CIS 160 Computer User Support I

5 CR
Provides an overview of topics relevant to working at a help desk. Student will learn computer user support skills and strategies, including problem solving, customer service, and call tracking.
Prerequisite(s): CAP 101 ; or instructor permission.



Add to Portfolio (opens a new window)