CAP 114 Microsoft Outlook

3 CR

One of the most common forms of communication in business is email, and Microsoft Outlook is one of the leading email software applications. Students will use Microsoft Outlook to learn how to effectively manage settings, incoming and outgoing messages, schedules, and contacts. Students will research email etiquette and email policies and apply email writing techniques to business scenarios. Students will also learn how to collaborate in Microsoft Teams. This course prepares students for the Microsoft Office Specialist Outlook certification exam.
Prerequisite(s): CAP 101 with a C or higher.